In the age of online shopping, convenience often comes hand in hand with risks. While e-commerce platforms and marketplaces offer a vast array of products at your fingertips, they also open the door to counterfeit sellers. Neutriderm, a trusted skincare brand, is no exception to this dilemma. In this blog, we will delve into the world of counterfeit Neutriderm products on Flipkart, and how you can protect yourself from falling victim to fake sellers.

Flipkart is an e-commerce giant and an industry-first marketplace that empowers sellers. As a top-tier e-commerce brand, it is important for them to filter out fraudulent sellers that are not authorized. The sole purpose of this article is to talk in detail about the fraudulent selling practices going on Flipkart, how to identify such activities, and what to do if such situations arise.

Iberia Skinbrands is the only Authorised Online Seller of Neutriderm in India:

First and foremost, it is important to acknowledge that not all sellers on Flipkart are created equal. When it comes to Neutriderm products, one name stands out as a beacon of authenticity – Iberia Skinbrands. We have earned a reputation as the only authentic seller of Neutriderm products online in India. If you see any other seller, do not purchase from there. They may lure you in with high discounts but you will end up being cheated. We do not provide any discount on our products. If we do decide on discounted prices or offers, we make an official announcement beforehand.

How to Identify Authentic Neutriderm Products:

Check the Seller’s Profile: Start by looking at the seller’s profile on Flipkart. Iberia Skinbrands is known for their reliability and excellent customer service. If you find that the seller’s profile has a low rating or questionable reviews, proceed with caution. Iberia Skinbrands is the only authentic seller of Neutriderm products online in India, it would be highly advisable that you purchase only from us rather than an unknown seller.

Compare the Packaging: Authentic Neutriderm products have distinct packaging. Examine the product images provided on Flipkart and compare them to the official packaging on the Neutriderm website. Pay close attention to fonts, logos, and any spelling errors, as counterfeit products often have subtle discrepancies. Neutriderm products have a patented wave design. To identify a fake product, it is important to delve into fine details. People who have been using Neutriderm products can identify a fake product by the packaging alone, but new consumers should be aware. 

Price Discrepancies: If the price seems too good to be true, it probably is. Counterfeit sellers often lure customers with unbelievably low prices. Compare the price on Flipkart to the official Neutriderm website or Iberia Skinbrands website. If there’s a significant price difference, it may be a red flag. We do not give discounts on our products. If at all we hold a mega sale or give seasonal discounts, announcements are made officially for the convenience of the consumer.

Read the Product Description: Pay close attention to the product description provided by the seller. Authentic Neutriderm products will have accurate and detailed descriptions, including ingredients, usage instructions, and manufacturer information. If the description is vague or contains spelling errors, it is a warning sign. Also, Neutriderm product packaging has an MRP label, the fonts are printed in a grey colour and will always have the patent wave pattern on the box as well as the packaging.

Customer Reviews: Read through customer reviews on the product page. While this should not be your sole determining factor, genuine feedback from other buyers can provide valuable insights into the product’s authenticity and quality. 

What to Do If You’ve Bought a Counterfeit Neutriderm Product:

If you suspect you have purchased a counterfeit Neutriderm product, it is crucial to take immediate action to protect yourself and other consumers:

• Document the Packaging: Take clear photos of the product’s packaging, Neutriderm Products come within a box with the product description and patented design pattern. 

• Compare with Authentic Products: Compare your purchased product with images of authentic Neutriderm products from their official website or trusted sources.

• Contact Flipkart: Reach out to Flipkart’s customer support and explain your concerns. Provide them with all the evidence you have gathered, including photos and comparisons.

• File a Complaint: If you believe you have received a counterfeit product, file a formal complaint with Flipkart. They take such issues seriously and will investigate the matter.

• Leave a Review: After resolving the issue with Flipkart, consider leaving a review on the product page to warn other potential buyers about your experience.

• Seek a Refund: Request a refund for the counterfeit product. Flipkart typically has a return and refund policy in place for such situations.

Lately, we have seen an increase in the selling of fake products. We were appalled by the way some fraud sellers are cheating their customers. Flipkart should take down all the sellers that are not authentic. Fake products can be extremely damaging to the skin as we are oblivious to the ingredients used. Neutriderm products are dermatologically tested, these sulphate, paraben, and cruelty-free products have been recognized globally for their efficacy. Beware of Fake Sellers on Flipkart These fake products may contribute to tarnishing the reputation built throughout the years. It is our duty to spread awareness against these scams and help the customer understand better. We are taking strict action against the unauthorized selling of fake Neutriderm products.

While online shopping offers immense convenience, it also exposes us to counterfeit sellers. When it comes to Neutriderm products, Iberia Skinbrands is your only go-to authentic seller on Flipkart. Remember to scrutinize the seller’s profile, compare packaging, verify pricing, check for holograms or QR codes, read product descriptions, and consult customer reviews. If you have unknowingly purchased a counterfeit Neutriderm product, take immediate action by making a video of the packaging/unboxing, contacting Flipkart, filing a complaint, and seeking a refund. By being vigilant and informed, you can protect yourself from falling prey to fake sellers and ensure you receive genuine Neutriderm products for your skincare needs.