What is our delivery coverage?
We deliver orders all over India our trusted courier partner is Blue dart, DTDC, FedEx, Delhivery, Expressbees, Shadowfax, Onlineexpress. If you are unsure about whether we deliver to your address, you can check our website on the product detail page.
How much does shipping cost?
We offer free shipping throughout India.
Do you accept online payments?
We solely facilitate online payment options. We do not have COD.
How do I cancel my order?
Order cancellations are only permitted before order processing. To cancel your order, follow these simple steps:
- Log in to https://iberiaskinbrands.in
- Go to the My Order section
- Click on cancel the order
If you are facing any issues, you can mail us at info@iberiaskinbrands.com or call us at +91 959969111
After creating the return request, when will the product be picked up?
- To place a return request, email us at Info@iberiaskinbrands.com or call us at +91 9599691116.
- Return is only acceptable if the seal of the product remains intact.
- Once the return request is accepted, it will take 3-5 business days for the order to get picked up.
After the order has been picked up, how long will it take for a refund?
Once we have verified and checked the returned product, you will get a refund within 7-10 business days.
How many days does it take for an order to be delivered?
The order takes about 3-7 business days to get delivered.
Can I buy multiple products in a single order?
Yes, you can purchase multiple products in a single order.
Is shipping free of cost?
Yes, shipping is free of cost.
What should I do if my payment fails?
Wait for 10-15 minutes for payment confirmation before making another payment.
Do you ship internationally?
No, we do not ship internationally.
How will I detect fraudulent emails/calls seeking sensitive personal and confidential information?
Suppose you receive an email or a call from a person/association claiming to be from Iberia Skinbrands seeking sensitive, confidential information like debit/credit card PIN, net banking, or mobile banking password. In that case, we request you never provide such confidential and personal data. We at Iberia Skinbrands or our affiliate logistics partners never ask for such confidential and personal data. If you have already revealed such information, report it immediately to us. We will further guide you accordingly.
If I have any queries, how can I reach out?
If you have any queries, you can contact us at Info@iberiaskinbrands.com. You can also contact us at +91 95996 91116 or WhatsApp at +91 95996 91116.
Does Iberia Skin Brands deliver products all over India?
Yes, we deliver products all over India.