If you are not satisfied with an item, you have 14 days after receipt of your order to change it or request a refund. You can return the item by post to the following address:
IBERIA SKIN BRANDS INDIA PVT. LTD.
Property No.1, Pocket-C-8, Sector-17, Dwarka, New Delhi-110078
Telephone: + 91 8448790624
You must indicate the product you wish to return or exchange on the delivery note and include it in your package. If you cannot find it, go to My Orders section in My Account section, select your order and print it. If you are not registered, go to the Order section and enter your email and your order number. Returned items must be in the same condition as when they were received.
Once we receive your package, we will check the state of the items and we will exchange or refund said returned products. In these cases, IBERIA SKIN BRANDS INDIA PVT. LTD. shall not assume any shipping charges or costs caused by the return. Note that IBERIA SKIN BRANDS INDIA PVT. LTD. does not accept returns sent freight collect or COD. Refunding may take from 3 to 20 business days after we receive your returned item at our warehouse. In the event that the item you purchase is not available, we shall refund the price of the item.
Did you pay for the item by means of a bank wire? In these cases, we will need your bank details for the refund. To this end, you will need to contact IBERIA SKIN BRANDS INDIA PVT. LTD. Customer Service.
Right of Withdrawal
According to rules and conditions applicable to Remote Purchasing, customers in the European Union have 7 working days from the date of receipt of their order, to exercise their right to cancel their purchase.
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