How do I place my order with Iberia Skin Brands?
To place an order with Iberia Skinbrands, you have to visit our website www.IberiaSkinbrands.in.
What payment options do I have?
The following payment methods are available:
- Google Pay
- Debit Card
- Credit Card
- WhatsApp Wallet
- Ola money Postpaid
- Paytm Postpaid
- Amazon Pay
Do you accept online payments?
We solely facilitate online payment options.
How do I cancel my order?
Order cancellations are only permitted before order processing. To cancel your order, follow these simple steps:
- Log in to Iberia Skinbrands
- Go to the My Order section
- Click on cancel the order
If you are facing any issues, you can mail us at firstname.lastname@example.org or call us at +91 95996 9111
After creating the return request, when will the product be picked up?
- To place a return request, email us at Info@iberiaskinbrands.com or call us at +91 95996 91116.
- Return is only acceptable if the seal of the product remains intact.
- Once the return request is accepted, it will take 3-5 business days for the order to get picked up.
After the order has been picked up, how long will it take for a refund?
Once we have verified and checked the returned product, you will get a refund within 7-10 business days.
How many days does it take for an order to be delivered?
The order takes about 3-7 business days to get delivered.
Can I buy multiple products in a single order?
Yes, you can purchase multiple products in a single order.
Is shipping free of cost?
Yes, shipping is free of cost.
What should I do if my payment fails?
Wait for 10-15 minutes for payment confirmation before making another payment.
Do you ship internationally?
No, we do not ship internationally.
How will I detect fraudulent emails/calls seeking sensitive personal and confidential information?
Suppose you receive an email or a call from a person/association claiming to be from Iberia Skinbrands seeking sensitive, confidential information like debit/credit card PIN, net banking, or mobile banking password. In that case, we request you never provide such confidential and personal data. We at Iberia Skinbrands or our affiliate logistics partners never ask for such confidential and personal data. If you have already revealed such information, report it immediately to us. We will further guide you accordingly.
If I have any queries, how can I reach out?
If you have any queries, you can contact us at Info@iberiaskinbrands.com. You can also contact us at +91 95996 91116 or WhatsApp at +91 95996 91116.
Does Iberia Skin Brands deliver products all over India?
Yes, we deliver products all over India.